Terms of service

PREVIEW

Welcome to Duray! The terms “we,” “us,” and “our” refer to Duray. Duray operates this store and website, including all associated information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Duray uses the Shopify platform, which enables us to provide the Services.

The terms and conditions below, together with any policies referenced herein (the “Terms of Use” or “TOU”), describe your rights and responsibilities when using the Services.

Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By accepting these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, please note that the colors or appearance of products may differ from what appears on your screen due to the type of device you use to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match exactly what is displayed or rendered in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. Duray reserves the right to accept or reject any order for any reason at its sole discretion. Your order is not considered accepted until Duray provides written confirmation. We must receive and process your payment before your order can be approved.

Please review your order carefully before submitting it, as Duray may not be able to accommodate cancellation requests once an order has been confirmed. If your order is rejected, modified, or canceled, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Your purchases are subject to our Return Policy and Exchange Policy, where applicable.

You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.

Prices displayed in our online stores may differ from prices offered in our physical stores or on third-party online platforms. From time to time, we may offer promotions that affect pricing and are governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

You represent and warrant that:
(i) your credit card information is true, correct, and complete;
(ii) you are authorized to use the credit card for the purchase;
(iii) charges incurred will be honored by your credit card issuer; and
(iv) you will pay all charges incurred at the posted prices, including shipping and handling fees and applicable taxes.